Tracking order

Thank you for shopping with ChittaAura! We are committed to ensuring a transparent and smooth delivery experience for your order of Skirts, T-Shirts, Tops, Pants, or Trousers. This page explains how you can track your shipment from our warehouse to your doorstep.

Order Tracking Process

Order Confirmation & Processing: Once your order is placed, you will receive an order confirmation email at the address you provided. Our team will then process and prepare your items for shipment.
Shipment Notification: As soon as your package is dispatched from our fulfillment center, we will send you a shipping confirmation email. This email is crucial as it contains your unique tracking number and the name of the logistics carrier (e.g., DHL, FedEx, national postal service).
Using Your Tracking Number: With the tracking number and carrier information, you can monitor the real-time progress of your delivery. Tracking details typically include package acceptance, transit updates, customs clearance (if applicable), and final delivery.

Please allow 24-48 hours for the tracking information to become active on the carrier's website after you receive the shipping notification.

How to Track Your Package

You have two primary options to track your ChittaAura order:

Carrier's Website: Visit the official website of the logistics carrier mentioned in your shipping email and enter your tracking number in their tracking tool.
Universal Tracking Websites: For convenience, especially with international shipments, you can use a reliable third-party parcel tracking platform. These sites often aggregate data from hundreds of carriers worldwide.

Recommended Tracking Service

We recommend using 17Track, a widely trusted global tracking service.

How to use 17Track:

Go to the website: https://www.17track.net/en .
Locate the main tracking input field on the homepage.
Paste or type your tracking number into the field.
Click the "Track" button. 17Track will automatically identify the carrier and display the latest status and detailed journey of your package.

This service is free, supports multiple languages, and provides detailed updates, making it an excellent tool for following your ChittaAura delivery.

Need Further Assistance?

If you have not received your shipping confirmation email within 5 business days, if your tracking information has not updated for an extended period (over 7 days), or if you encounter any discrepancies with your delivery, please do not hesitate to contact our customer support team. We are here to help!

For all order-related inquiries, please email us at: [email protected]. Please include your order number in your message for faster assistance.